About Lanter
Get to know us
We’ve built a reputation on our ability to foster excellent client relationships. Our focus is offering a personalised service that goes the extra mile.
At Lanter we take the frustration and complexity out of the day-to-day use of technology — a proactive approach that addresses issues before they affect productivity.
Est. 2016
Australian-owned & operated
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Businesses supported
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RANKED & RECOGNISED ACROSS THE INDUSTRY
What clients say
Est. 2016
Australian-owned & operated
10+ years
Looking after local businesses
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Businesses supported
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Average response time
OUR STORY
Lanter began with a simple belief: technology should make business easier, not harder
Since 2016, we’ve grown from a small Sydney team into a national managed service provider — but the way we work hasn’t changed. We still pick up the phone, explain things in plain English, and treat every client’s systems as if they were our own.
Timeline
Meet our Leadership Team
The key people accountable for your service and strategy.
Meet our Amazing Team
The key people ready to assist when you need expert IT support.
Joshua Milsted
CUSTOMER ServiceS Manager
Adam Duarte
TECHNOLOGY CONSULTING MANAGER
Geoffrey Ollivier
SENIOR Systems Engineer
Segun Akinpetide
System Engineer
Cyrus Juayang
SENIOR SYSTEMS ADMINISTRATOR
Hamish Lamond
Systems Engineer
Kane Baden
BUSINESS AUTOMATIONS CONSULTANT
Olivia Cullen
Marketing Co-ordinator
Sarah Hunter
Office Manager
Tyrone Desroches
Technical Account Manager
Joshua Ratcliffe
Technical Account Manager
Kamal Kutti
Technical Account Manager
Garreth Ferrar
Technical Account Manager
Ciara Martin
Technical Account Manager
Thomas Attieh
TECHNICAL ACCOUNT MANAGER
Carlos Silva
TECHNICAL ACCOUNT MANAGER
Zach Balment
TECHNICAL CONSULTANT
Crispin Saul
Service Desk MANAGER
Ahmet Yilmaz
SENIOR SERVICE - Team Lead
Lushin Chetty
Senior Service Desk Engineer
Mark Dellar
SUPPORT MANAGER
Toni Byer
PURCHASING OFFICER
Jarred Render
Service desk engineer
Dennis Lieu
SERVICE DESK ENGINEER
Arden Gourlay
service desk engineer
Andre Trentini
SERVICE DESK ENGINEER
Tyler Ornek
SERVICE DESK ENGINEER
Ian Chumba
service desk engineer
Matthew Roberts
SERVICE DESK ENGINEER
Nabil Ibrahim
SERVICE DESK ENGINEER
Daniel Findell
SERVICE DESK ENGINEER
Rhumenigue Pinto
Junior SERVICE DESK ENGINEER
Andrew Case
SERVICE DESK ENGINEER
Nikki Gibson
ACCOUNTS
Martina Williams
CLIENT RELATIONSHIP
MANAGER
Vanessa Phillips
Client Relationship Manager
How we work
A consistent, plain-English way of working — the same whatever the project.
1
Understand first
We take time to learn how your business actually runs before recommending anything.
2
Proactive, not reactive
We fix issues before they affect productivity — monitoring, patching and planning ahead.
3
Plain-English partnership
Our values
The principles behind how we work with your team.
Together is better
Working together is better than working alone. We have a culture of collaboration and communication with our team and our clients.
Keeping it real
We always do our best to be authentic and transparent, to avoid complication and to explain IT in a clear language.
Pursuing the perfect solution
From new strategies to small technical issues, we don’t stop looking for solutions where everything works perfectly.
Your goals are our goals
Your success is our priority. We exist to support you in achieving your ambitions by providing the best technology and service.
Better than yesterday
We build on our successes through continuous innovation. We look for ways to improve our systems and processes and deliver more wins.
Available to help
We aim to be always available and ready to help. From day-to-day needs to unusual requests, we are there for you and your team.
What clients say
Our story
Lanter began with a simple belief: technology should make business easier, not harder
Since 2016, we’ve grown from a small Sydney team into a national managed service provider — but the way we work hasn’t changed. We still pick up the phone, explain things in plain English, and treat every client’s systems as if they were our own.
Timeline
Local teams across Australia
On-the-ground support where your business operates.
- Sydney
- Brisbane
- Melbourne
- Perth
In the news & industry recognition
Milestones, awards and features as we continue to grow.
Lanter Technologies Featured on TechPartner: Unlocking Business Potential with Copilot
Lanter Technologies Featured on CRN: Why Trust, Governance & Continuity Matter More Than Ever
Lanter has made it in to the techpartner.news Fast 50
Lanter Recognised as a Leading MSP by Cloudtango
Lanter is now ISO 27001 certified
Affiliations
Vendor partners and certifications we work with.
Frequently Asked Questions
The questions prospective clients ask us most.
What does Lanter do?
What size businesses do you work with?
We support small-to-mid-sized organisations that rely on their technology but don’t have a large internal IT team — either running IT end-to-end or working alongside your existing people.
Where are you based and who do you support?
We have local teams in Sydney, Brisbane, Melbourne and Perth, supporting businesses across Australia — including remote and multi-site teams.
What makes Lanter different from other IT providers?
We keep it simple and proactive: plain-English advice, a contact who knows your environment, and issues fixed before they affect your team — not a faceless helpdesk.
What services do you offer?
Managed IT, cyber security, cloud & Microsoft 365, networking, and AI & IT consulting. We can run all of your IT or share the load with an internal team.
Do you offer after-hours or emergency support?
How does switching from our current provider work?
We follow a structured onboarding process designed to minimise disruption — documenting your environment, planning the transition carefully and keeping you informed at every step.
Is our data secure? Are you certified?
Yes. Lanter is ISO 27001 certified — the globally recognised standard for information security management — and security is built into everything we deliver.
How do I get started?
Get in touch for an initial chat. We’ll take the time to understand how your business runs, then recommend the right approach. No jargon, no hard sell.
Ready to make IT simpler?
Let’s talk about what your business actually needs.