When it comes to your business’ IT needs, your in-house or contracted IT service provider can only do so much. After all, IT is a broad title. It covers such a wide range of services, from your hardware setup and network configuration, to cybersecurity, issue...
There’s a common misconception about IT support. They’re not there to reprimand you about visiting the wrong sites or downloading suspicious files. Your IT support provider is there to make your job easier. They’re there to help ensure your network, your systems,...
IT support is one of those things where, when undertaken the right way, you don’t even notice it’s there. But there’s one big problem with your IT support—and it’s probably not what you’d expect. When you think of potential problems, your mind probably goes straight...
Your outsourced IT provider: Expectations vs Reality … expect more! Outsourcing of business IT requirements is becoming increasingly widespread, with advantages ranging from reduced stress, cost savings, and ongoing access to competent professionals with skills...
The future of IT support is likely to revolve around increasing levels of automation, enabled by continuing improvements in Artificial Intelligence (AI). Your business is likely to operate using a variety of different software platforms, programs and applications. By...
Many businesses employ the services of an “IT guy” – an IT contractor who is contacted from time to time when their technology breaks, or when they need changes made, such as new users starting, or setting up a new laptop. Many who take this approach...
