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The Next Big Thing in IT Support

The Next Big Thing in IT Support

The future of IT support is likely to revolve around increasing levels of automation, enabled by continuing improvements in Artificial Intelligence (AI). Your business is likely to operate using a variety of different software platforms, programs and applications. By...
Why you should move on from your IT guy

Why you should move on from your IT guy

Many businesses employ the services of an “IT guy” – an IT contractor who is contacted from time to time when their technology breaks, or when they need changes made, such as new users starting, or setting up a new laptop. Many who take this approach...