Your outsourced IT provider: Expectations vs Reality … expect more! Outsourcing of business IT requirements is becoming increasingly widespread, with advantages ranging from reduced stress, cost savings, and ongoing access to competent professionals with skills...
The future of IT support is likely to revolve around increasing levels of automation, enabled by continuing improvements in Artificial Intelligence (AI). Your business is likely to operate using a variety of different software platforms, programs and applications. By...
Many businesses employ the services of an “IT guy” – an IT contractor who is contacted from time to time when their technology breaks, or when they need changes made, such as new users starting, or setting up a new laptop. Many who take this approach...
Your choice for an IT support partner should not be taken lightly, regardless of your business size. There are many factors that contribute to the selection process of an IT company. A primary factor is selecting an IT support provider that understands your business...
We are always looking at innovative ways to improve staff productivity in the work place, with both quick wins and long-term changes to business processes and tools. Innovation contributes to the success of many businesses across all industries. With the vast number...
Recently I was called by a business that had been experiencing intermittent performance issues with their office network for months. After visiting their office for the first time, I learnt that staff lost hours of productivity each day due to ‘slow’ access to key...