Technology together

To put it simply, we are an IT Support company that cares. We aim to provide a personalised service that consistently goes above and beyond to deliver results.

Technology together

To put it simply, we are an IT Support company that cares. We aim to provide a personalised service that consistently goes above and beyond to deliver results.

Keeping it real

Across our team, we have a broad range of skills and extensive varied experience in the IT industry, which is proven in our technical, and customer service skills.

We pride ourselves on our exemplary customer service, ensuring you can always get in contact with someone who can help you straight away.

Managed IT Services

‘Always available to help’ – this is one of Lanter’s core values and it perfectly represents the aims of our service desk.

We aim to always answer when you call, to resolve your request on the spot when possible, and to leave you with a smile on your face. Our expert team also leverage customised tools and automation to proactively detect and solve technical issues and alerts before they become disruptive.

Costs and frustration can soar when your technology strategy is misaligned with your business direction. We take the time to really understand your business, to provide strategic guidance and recommendations, and back them up with a team capable of executing and delivering on strategic outcomes. Our visibility into technology solutions across a wide range of industries, budgets, operating environments and unique requirements gives us a breadth of knowledge and wisdom from which to draw when providing recommendations for your business.

Let us do the worrying and keep your business safe. Our managed cyber security service is constantly changing to keep you and your business safe from cyber threats, both known and emerging. We take a pragmatic approach based on government recommendations and our own observations and knowledge ensuring your protection against cyber security threats exceeds an agreed standard.

We help you navigate the complexity and myriad of options faced when acquiring new computers or software. Because of our in depth knowledge and experience acquiring, maintaining and supporting a huge variety of hardware across our client base, we can provide expert advice on the best overall choice for your needs, ensuring it meets the minimum standard for business and security needs. We also assist with asset management, tracking warranty expiries and providing timely replacements or renewals in line with your preferred timelines.

Another of our core values – ‘Pursuing the perfect solution’ – really sums up our Virtual CTO service.

We have a team of experienced IT professionals comparing notes, sharing the latest advances and technologies, all seeking the best possible technology plan for your business. We develop and maintain a bespoke technology roadmap for your business and work with you on budgets, priorities and how best to support your business.

There isn’t a problem we can’t solve.

From discussing your business challenges and designing a solution, through to full implementation and stakeholder management, Lanter has a highly skilled team who can make complex IT projects appear simple. Clients who have been through IT migrations and projects in the past are often blown away by how our projects run so smoothly and free of disruption.

Working from home – we get it. People need flexibility to work remotely, at odd hours, with poor internet, or all of the above. We understand that things are not always simple, but we work with our clients to make it happen, keeping in mind your security needs and budget. And if things change and its no longer working well, we have a wide variety of different options to try – until your remote work solution fits like a glove.

Cyber Security

Let us do the worrying and keep your business safe. Our managed cyber security service is constantly changing to keep you and your business safe from cyber threats, both known and emerging. We take a pragmatic approach based on government recommendations and our own observations and knowledge.
You want to be sure your data is secure. We take a pragmatic approach to our security reviews, checking your systems against the Australian Cyber Security Center’s Essential Eight, but also against our own collection of common sense security precautions, business processes and safety checks. No matter the budget or risk appetite, we can provide a clear path to improve your cyber security.
Safeguard your business by alining with the Essential Eight security framework. We help you assess your environment against these recommendations from the Australian Cyber Security Centre (ACSC). Once assessed we provide the recommendations and assist you in attaining your required level of maturity.
Empower your employees to be your first line of defense against cyber threats. Our Cyber Security Training equips your staff with the knowledge and skills to recognize and mitigate potential security risks. Through interactive training sessions and simulated scenarios, we raise awareness about common cyber threats and provide practical strategies to protect sensitive data and maintain a secure work environment.
Cyber security strategy and policy is an important consideration when it comes to governance and risk management for your business. We assist you in developing tailored cyber security policies and guidelines aligned with industry best practices and compliance standards. Our strategic approach ensures that your organization has clear guidelines for managing security risks, incident response, and ongoing security governance.

IT Consulting

We encourage you to leverage Lanter’s broad range of experience in IT strategy and planning. From technical operational strategies, to higher level business system strategies – we can help ensure that your IT strategy aligns with your business goals, and also meets the needs of all your various functions and departments within the business. Our experience team can provide strategic guidance to optimize your technology investments and drive business growth.

Business Continuity & DR Planning: Protect your business from potential disruptions. Our Business Continuity & Disaster Recovery consulting services help ensure that your critical systems and data are safeguarded in the event of an outage or disaster. We develop tailored recovery strategies, implement backup solutions, and conduct regular testing to ensure your systems are perforing as required.

Overengineering, poorly executed IT projects and mismatched IT solutions are three of the biggest drains on IT budgets and are unfortunately quite common. One of Lanter’s core values is ‘Pursuing the perfect solution’. Our team always aims to find the perfect fit – matching the right solutions to your business so there is no wastage, unnecessary bells and whistles, or unnecessary costs. Our innate knowledge of system performance monitoring and in depth knowledge of hardware and license options give us the confidence to architect your technology solutions to minimise costs where possible without affecting productivity or increasing risk to your business.

Unlock the power of data and automate critical business processes with our Business Intelligence and Automation services. We assist you in harnessing the potential of your data by implementing robust business intelligence solutions that provide valuable insights for informed decision-making. From data analytics and visualization to performance dashboards and reporting, we help you extract meaningful information from your data assets. Additionally, we identify opportunities for process automation and deploy intelligent systems that streamline repetitive tasks, enhance productivity, and reduce manual errors. With our expertise in business intelligence and automation, you can drive innovation, optimize operations, and gain a competitive edge in your industry.

Ensure regulatory compliance and mitigate risk with our Governance and Compliance consulting services. We work closely with your organization to develop comprehensive governance frameworks and policies that align with industry standards, compliance needs, and legal requirements. Our team conducts audits, risk assessments, and gap analyses to identify areas of non-compliance and potential vulnerabilities. We provide guidance and can implement robust controls to safeguard your sensitive data, protect against cybersecurity threats, and ensure data privacy. By proactively managing governance and compliance, we help you maintain trust with customers, partners, and regulatory bodies, demonstrating your commitment to data security and ethical practices.

Network Services

Stay connected with reliable and high-performance internet solutions. We assist you in finding the best internet service providers and network solutions that align with your requirements. Whether it’s fiber, NBN, or other 4g backup, we ensure seamless internet access to support your business operations.
Build a secure and efficient network infrastructure. Our Networks and Wi-Fi service provides expert design, installation, and ongoing support for your business network. We optimize your network performance, implement robust security measures, and provide reliable Wi-Fi connectivity, enabling seamless communication and data transfer.
Streamline your communication systems with our Telephony and Calling solutions. We help you choose and implement modern telephony solutions that integrate voice, video, and messaging, ensuring efficient and reliable communication within your organization and with external stakeholders.
Relocating your office? Trust us to handle your IT needs so you are up and running smoothly from day one. We assist in planning your new office fitout considerations including wifi placement, network cabling needs and comms cabinet locations and layout. Prior to the move we help determine your internet needs and arrange links to be installed in advance, or at short notice can assist with a temporary 4G or 5G based solution. Once the moving day comes, Lanter can assist in ensuring your network and computers are operational, ready to hit the ground running.
Foster collaboration and productivity in your workplace. Our Workplace Collaboration solutions enable your team to collaborate effectively, regardless of their location. We implement tools such as Microsoft Teams, SharePoint, and other collaboration platforms to streamline communication, document sharing, and project management.

Cloud Migrations

Consolidate and simplify your business operations with Microsoft 365. Our migration experts ensure a seamless transition to Microsoft’s powerful suite of productivity tools, including Exchange Online, SharePoint, Teams, and more. We handle the entire migration process, minimizing disruptions and maximizing the benefits of Microsoft 365 for your organization.

Unlock the full potential of the cloud with Azure. Our Azure Cloud Migration services enable you to leverage the scalability, flexibility, and security of Microsoft’s cloud platform. Our experience with Azure allows us to keep costs surprisingly low, while still delivering solutions based on Microsoft’s gold standard cloud platform. Azure’s flexibile nature means that your solution can match your needs exactly so that you are not paying for servers or resources that you aren’t using.

Replace your outdated file servers with the feature packed SharePoint Online. Our SharePoint Migration service helps you migrate your existing content, documents, and workflows to SharePoint Online. We ensure a seamless transition, enabling your team to leverage SharePoint’s powerful features for improved collaboration, document management, and business efficiency.

Modernise your business telephony capabilities with a Microsoft Teams based cloud phone system. With many business already starting to use Teams for chats, collaboration and calling – moving your traditional phone systems into the same platform just makes sense. Our experience with cloud phone systems helps your business maintain the traditional phone numbers and call functionality you are used to, but also adding the flexibility and ease of use that comes with cloud platforms like Teams and Microsoft 365.

Protect your critical data with our Cloud Backups and Disaster Recovery service. We implement robust backup solutions and design comprehensive disaster recovery strategies tailored to your business needs. With our cloud-based approach, you can minimize data loss, ensure business continuity, and quickly recover from any potential disruptions. For those without the budget for high end DR solutions, Lanter has developed some surprisingly cost effective ways of ensuring you have solid options in the case of disaster.

Lanter has developed a habit of executing successful cloud migration strategies where others haven’t known where to begin . We work closely with you to develop a customized migration plan that aligns with your business goals and minimizes disruption. Our experienced team assesses your existing infrastructure, takes into account your business aims and goals, and provides you with a plan drawn from our knowledge of current and emerging technologies. With a well-defined strategy in place, we ensure a smooth and efficient transition to the cloud, unlocking the benefits of scalability, flexibility, and cost savings for your organization.

Focus on your core business while we handle the complexities of managing your cloud environment. Our Managed Cloud Services provide comprehensive support and proactive monitoring to keep your cloud infrastructure optimized, secure, and available. From cloud server management and performance optimization to data backups and security, our expert team ensures the smooth operation of your cloud environment. With our managed services, you can leverage the full potential of the cloud while enjoying peace of mind knowing that your cloud infrastructure is in capable hands.

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