IT Support in Sydney
Looking for ultimate confidence that your IT network will never let your business or your customers down? Say goodbye to the fear of damaging technical glitches that could impact your operations and reputation.
By getting to know your current business needs and future goals, our team will ensure your network is primed for peak performance.
Free IT Network Review
Get a FREE detailed review of your existing business IT infrastructure, security and processes. We’ll identify opportunities for improvement, and provide you with a report containing advice on how to optimise your network. A Lanter Technologies IT network review will show you how to save you time, money and frustration.
What Do Our Clients Say?
“I have been using Lanter Tech for a number of years now. Rob and his team are sensational. Highly professional and easy to deal with. Rob always has great suggestions on how to increase my productivity and considers the needs of my organisation. I highly recommend Rob and his team at Lanter Tech.”
Avoid the Business IT Support Pitfalls
Why is IT Support so important?
Minimising costly downtime
System downtime not only impacts on the productivity and profitability of a business, but can also have a damaging effect on its reputation. Don’t risk frustrating your customers with broken or slow technology. Let the experts design a robust and up-to-date system, built never to let you down.
Proactive 24/7 support: The most dependable IT support company in Sydney
If an issue arises, you can be confident you’ll get straight through to someone who can help. We prioritise fixing problems quickly … and the stats speak for themselves! In 2020 we answered 99.95% of support calls without the need to divert to voicemail.
Strategic IT planning
Understanding the opportunities appropriate technology can offer your business is key. By constantly reviewing your technology and helping you plan its evolution, your network will be improved in an ongoing capacity. We’ll offer unique and scalable solutions that closely align with your needs, and will help your business to grow.
Security = Ongoing peace of mind
The great thing about a partner like Lanter Technologies is that we are aware of all conceivable technology risks. From security to data loss to hardware failure, we understand the potential impact on your business. That’s why we’re always ready to take immediate steps to mitigate problems and protect you from damage.
Save Valuable Time & Capital
Helping your business run more smoothly
Many businesses place their IT infrastructure into the hands of a non-technical team member, or an external provider who reacts out of necessity. What you really need is somebody who’ll take a clear and proactive view of how your network can be improved.
Is your current provider letting you down?
Are you struggling with slow response times or unreliable technology?
Are you worried about security risks?
You need an IT support partner with the diverse skill set required to effectively handle any issue that may arise. Beyond this, your ideal partner will commit to long-term strategic thinking and collaboration for the enhancement of your system and your business.
IT Solutions for Sydney
Fully managed Desktop Support Services
Our Desktop Support Services mean you’ll no longer have to worry about monitoring or maintaining individual devices. Let an external party ensure every PC, laptop, tablet and mobile device within your network is up-to-date, properly managed, and has the right security measures embedded.
Staff will enjoy 24/7 access to ongoing technical support from a highly-skilled team of experts. We’re always on-hand to deliver highly technical and effective solutions, either remotely or on-site.
Providing The Best IT Services in Sydney
Lanter Technologies offers clients unlimited support for day-to-day technical issues. As well as ongoing maintenance of your network infrastructure, high level planning for the future, platform selection, recommending and sourcing software and hardware, regular security reviews and the ongoing management of your infrastructure.
Cloud computing offers a secure, virtualised hosting platform for your critical business applications. Once our team has gained a thorough understanding of your current and future requirements, we’ll provide recommendations for your perfect cloud or hybrid solution.
Our product knowledge is far-reaching and our relationships with Australia’s leading telecommunication providers are strong. We’ll consider your distinct business requirements and build a bespoke network solution that perfectly matches your needs.
We are passionate advocates for Microsoft Office 365. It’s today’s hassle-free option for secure access to all your critical information, from any device, and any location. The goal is to increase productivity whether your team is at home, in the office or on-the-road.
IT Roadmap Planning
With our team onboard, you can rest assured we’ll be conducting ongoing, thorough reviews of your technology environment. The insights gained will provide you with a forward-looking strategy. This IT roadmap will ensure you remain up-to-date with the most appropriate technologies for your business.
Outsourced Technical Support
Our expert technical cohort will essentially become an extension of your own team. We’re always available when you need us. We have the skills, knowledge and tools to resolve the majority of issues with a single phone call.
Moving You To The Cloud
Migrating to the cloud offers an advantage for businesses aiming to avoid any hefty initial expenditures. This simplicity of set-up, plus ultimate flexibility and scalability, are often cited as the primary advantages of the cloud.
Internet & Phone Solutions
With NBN, Fibre, 4G and so many other solutions available, we’ll find the internet and phone solution that’s the best fit for your business.
Lanter Technologies works to identify any security risks your business may face, and how those risks can be nullified in a hassle-free and affordable way. Our managed security services ensure potential threats are dealt with long before they disrupt your business.
Sydney’s Expert IT Solutions Agency
Why work with Lanter Technologies?
Friendly 24/7 Support
We are accessible whenever you need us, and will always have somebody available to help. No matter what time of the day or night, our friendly team will ensure issues are dealt with quickly and effectively.
The result? Minimal downtime and business disruption.
We pride ourselves not only on our unbeatable responsiveness, but also our helpful and supportive nature. We proudly take a ‘customer first’ approach. This begins as we ‘dig deep’ to discover your unique challenges and goals. We’ll then come up with the best solution for your business. After all, our success is 100% based on the success of our customers.
From fully managed desktop support, to managed servers, routers and networks – we take care of it all! Our team takes a proactive approach to addressing potential technology issues before they adversely affect productivity.
We work with the world’s best known companies
small business it support sydney
How can quality IT support help small & Medium business enterprises grow?
We care about your business and want to play a significant role in your story. We want to do everything we can to help you to grow and thrive!
Risk management – We help you identity, review and address all business risks relating to your technology. This is an ongoing process due to the rapid changes in the technology landscape. Having access to this knowledge and a clear understanding of the risks helps avoid setbacks well before they occur.
Opportunities – We’ll ensure your technology is kept up-to-date, and leveraging modern platforms and products wherever appropriate. That way, your business will enjoy the rewards of new opportunities as soon as they become available. This will provide a competitive edge, as you remain increasingly efficient and productive.
Business continuity – We ensure costly business downtime due to technology glitches is minimised. That way, you and your team can get on with efficiently operating and growing your business.
Automation – We can help you leverage technologies we know will support your business in the most efficient way. Technology brings many opportunities for the automation of manual business processes. Let us take advantage of this on your behalf. We’ll work with you to automate various processes that could potentially save you thousands!
Communication and collaboration – By making sure your technology solutions remain up-to-date, the opportunities for communication and collaboration amongst colleagues are endless. Let us help you realise those opportunities!
Mobility – As we have all learned during recent times, technology has given us the ability to work from anywhere. And all without compromising on productivity or security! Our team can help you establish the best possible working environment, with the right level of flexibility for your people.
Business IT Support Sydney
Your Complete IT Support Company Sydney
Through technical knowhow and excellence in service, we provide IT solutions to businesses in Sydney. Our solutions are designed to prime our client’s networks for competitive advantage. After developing a thorough understanding of your business, we’ll suggest the most appropriate and relevant solutions.
Our recommendations will leverage the ever-improving IT offerings that are emerging around the world. Looking for ‘Business IT Support Sydney’? Look no further than Lanter Technologies.
Support Services that Grow Your Business
Our IT Support Services Include:
- Desktop support
- Internet support
- Office 365 support
- Security issues
- Server support (Windows and Linux)
- Networking (setup and support)
- Remote working support
- New desktop and laptop setups
- Sharepoint and OneDrive migrations and support
- Supplying hardware and software
- Setting up software and supplying licenses
- Migrations – moving off current IT provider
- New user setups
- Cyber Security reviews
- IT Network reviews
- Microsoft Azure migrations and support
- Wifi audits and support
- Phone system migrations
Contact Lanter Technologies Today
Read our Latest News
When it comes to your business’ IT needs, your in-house or contracted IT service provider can only do so much. After all, IT is a broad title. It covers such a wide range of services, from your hardware setup and network configuration, to cybersecurity, issue...
Here are 10 things your boss wishes you knew about IT support, so you can utilise them to their full potential…
The biggest problem with your in-house IT support provider is that the team just doesn’t have the time to fully support your needs…
Your outsourced IT provider: Expectations vs Reality ... expect more! Outsourcing of business IT requirements is becoming increasingly widespread, with advantages ranging from reduced stress, cost savings, and ongoing access to competent professionals with skills you...
The future of IT support is likely to revolve around increasing levels of automation, enabled by continuing improvements in Artificial Intelligence (AI). Your business is likely to operate using a variety of different software platforms, programs and applications. By...
Many businesses employ the services of an "IT guy" - an IT contractor who is contacted from time to time when their technology breaks, or when they need changes made, such as new users starting, or setting up a new laptop. Many who take this approach to their IT...
Frequently Asked Questions
Hidden First Field
What kind of IT Support do you offer?
The basic answer is, anything you need! We’re here for everything from ongoing support around IT issues, to the management of specific projects. Our tried and tested strategies will ensure your technology operates seamlessly, allowing you to focus on running and growing your business. In turn, you’ll deliver extra value to the people who truly matter … your customers.
What are managed services?
‘Managed services’ refers to unlimited access to quality IT support across the entire breadth of business needs.
Advantages include mitigating the costly downtime associated with unexpected technical problems. You’ll also gain an expert extension to your team, on-hand to proactively identify opportunities to improve your network.
Can you help with one-off projects?
Absolutely! We work with a diverse client base in an ongoing capacity to manage all of their IT requirements. However, we’re just as passionate about implementing one-off projects to prime your IT infrastructure for success.
Can you help with IT security?
IT security is one of the fundamental and most crucial elements of our managed services offering. Your business needs every precaution in place to protect it from any kind of cyber security threat. Fortunately, we know IT network security inside and out. We’ll work with you to help make vital decisions that will keep your business safe.
Hidden First Field
We need some new desktops or laptops – can you help with this?
Yes! Good IT support depends on our ability to access the latest and most appropriate technology hardware. We’ll also assist with the transition from your old devices. We literally do this hundreds of times each year! Our processes have been tweaked over time to ensure the seamless installation and adoption of your new devices.
Do you help with the internet?
NBN, high speed fibre, and even 4G. When it comes to the type of internet connection a business needs, there are various options. Each has its own distinct advantages. Through learning about the needs and goals of your business, we can help you identify the best option for you.
Can you help with IT strategy, governance or high level planning?
Absolutely. Our team specialises in ensuring your IT strategy aligns with your business needs. We design solutions to set you up for success. We can also work with you to ensure all technology compliance, governance and policy requirements are met, to the letter.
Speak with us today about your unique business requirements
Our unique IT Support Model creates efficiencies within your business. This will allow you to generate more revenue and deliver extra value to your clients. Speak with us today to discuss your challenges and goals. Our team will develop proposed solutions that perfectly align with your business objectives.