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Managed IT Services Sydney

Looking for ultimate confidence that your IT network will never let your business or your customers down?

Say goodbye to the fear of damaging technical glitches that could impact your operations and reputation.

As one of the most trusted managed IT service providers Sydney has to offer, Lanter Technologies will take the time to understand your current business needs and future goals. We’ll use these insights to maintain and prime your technology for peak performance, today and into the future.

Free IT Network Review

Get a FREE detailed review of your existing business IT infrastructure, security and processes. We’ll identify opportunities for improvement, and provide you with advice on how to optimise your network. A Lanter Technologies IT network review will show you how to save time, money and frustration.

What Do Our Clients Say?

“I have been using Lanter Tech for a number of years now. Rob and his team are sensational. Highly professional and easy to deal with. Rob always has great suggestions on how to increase my productivity and considers the needs of my organisation. I highly recommend Rob and his team at Lanter Tech.”

Monique Darcy

Managed Service Provider in Sydney

Why is quality Managed IT Support so important?

Minimising costly downtime

System downtime not only impacts on the productivity and profitability of a business, it can also have a damaging effect on its reputation if customers experience frustrations as a result. Don’t waste valuable employee time with broken, slow or over-complicated technology. Our expertise will mean your system remains robust and up-to-date.

Proactive 24/7 support: The most dependable Managed Service Provider in Sydney

If an issue arises, you can be confident you’ll get straight through to someone who can help. We prioritise fixing problems quickly … and the stats speak for themselves! In 2020 we answered 99.95% of support calls without the need to divert to voicemail.

Security = Ongoing peace of mind

We place a strong focus on customer service, satisfaction, trust and basically making your life as easy as possible! When you have confidence that your IT support partner fully understands your business needs, you can focus on running and growing your business.

From security, to data loss, to hardware failure; the great thing about a partner like Lanter Technologies is our awareness of all conceivable technology risks. We also understand the potential impact on your business. That’s why we’re always ready to take immediate steps to mitigate problems and protect you and your business from reputational damage or data loss.

Strategic IT Planning

Understanding the opportunities appropriate technology can offer your business is key. We’ll constantly review your technology and help you plan the next steps in its evolution. By doing this, your network will be improved in an ongoing capacity. We’ll offer unique and scalable solutions that closely align with your needs, and will help your business to grow.

Managed Services Sydney

Helping your business run more smoothly

Many businesses place their IT infrastructure into the hands of a non-technical team member, or external provider who reacts out of necessity. A better approach is one that takes a clear and proactive view of how your network can be improved.

Is your current provider letting you down? Are you struggling with slow response times or unreliable technology? Are you worried about security risks?

You need an IT support partner with the diverse skill set required to effectively handle any issue that may arise. Your ideal partner will commit to long-term strategic thinking and collaboration for the ongoing improvement of your system.

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Managed IT Support Sydney

Fully Managed Desktop Support

Our fully managed desktop support services mean you’ll no longer have to worry about the monitoring or maintenance of your individual devices. We’ll ensure every PC, laptop, server, and every piece of critical infrastructure are up-to-date, with the right security measures embedded.

Staff will enjoy speedy access to ongoing technical support from a highly-skilled team of experts. We’re always on-hand to deliver highly technical and effective solutions, either remotely or on-site.

Providing The Right IT Solutions

Managed IT Services

Lanter aims to take the frustration and complexity out of the day to day use of technology with our Managed IT services for your business. From fully managed desktop support, to managed servers, routers and networks

Managed Cloud

Cloud computing offers a secure, virtualised hosting platform for your critical business applications. Our team will work with you to gain a thorough understanding of your current and future requirements. We will then provide recommendations for the perfect cloud or hybrid solution to meet all your business needs.

Networking Solutions

Our team has far-reaching product knowledge and strong relationships with Australia’s leading telecommunication providers. Both are invaluable as we consider your distinct business requirements, and build a bespoke network solution to perfectly match your needs.

Microsoft Office 365

Microsoft Office 365 is today’s hassle-free option for secure access to all your business information, from any device, and any location. The goal is to increase productivity whether your team is at home, in the office or on-the-road. This is enabled by easy access to virtual meetings, instant messaging, document management and live editing.

IT Roadmap Planning

With our team onboard, you can rest assured we’ll be conducting ongoing, thorough reviews of your technology environment. The insights gained will provide you with a forward-looking strategy. This ‘IT roadmap’ will ensure you remain up-to-date with the best and most appropriate technologies for your business.

Outsourced Technical Support

Our expert technical cohort will essentially become an extension of your own team. We have the skills, knowledge and tools to resolve the majority of issues during a single phone call. And we’re always available when you need us.

Moving You To The Cloud

The simplicity of set-up, along with ultimate flexibility and scalability, are often cited as some of the primary advantages associated with the cloud. Let us recommend a solution that will ensure your data and systems remain secure and readily available from any location.

Internet & Phone Solutions

NBN, Fibre or 4G? No matter what your budget or needs, we’ll find the internet and phone solution that’s the best fit for your business.

IT Security

Lanter Technologies will identify any security risks your business may face. We’ll then recommend how those risks can be nullified in a hassle-free and cost-effective way. Our managed security services ensure potential threats are dealt with long before they disrupt your business.

Sydney’s Expert Managed IT Services Team

Why work with Lanter Technologies?

Friendly 24/7 Support

We are accessible whenever you need us, and will always have somebody available to help. No matter what time of the day or night, our friendly team is on-hand to ensure issues are dealt with quickly. The result? Minimal downtime and business disruption.

Client Satisfaction

We pride ourselves not only on our unbeatable responsiveness, but also our helpful and supportive nature. We proudly take a ‘customer first’ approach. This begins as we ‘dig deep’ to discover your business challenges and goals. We’ll then come up with the best solution for you. After all, our success is 100% based on the success of our customers.

Experience & Know How!

From fully managed desktop support, to managed servers, routers and networks – we take care of it all! Our team takes a proactive approach to addressing potential technology issues before they adversely affect productivity.

We work with the world’s best known companies

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Supporting Sydney’s Small Businesses

How can quality IT support help small business enterprises to grow?

Fundamentally, we care about your business and want to play a significant role in your story. We want to do everything we can to help you to grow and thrive!

Business Continuity
We help minimise costly business downtime due to technology glitches, so you can get on with efficiently operating and growing your business.

Risk Management
We help you identity, review and address all business risks relating to your technology. This is an ongoing process due to the rapid changes in the technology landscape. Access to this knowledge and a clear understanding of the risks will help avoid setbacks before they have a chance to occur.

Opportunities
We keep your technology up-to-date, and leverage modern platforms and products wherever appropriate. That way, your business can leverage new opportunities as soon as they become available. This will provide a competitive edge, as you remain increasingly efficient and productive.

Automation
We can help you leverage the technologies that will best support the running of your business. Technology brings many opportunities for the automation of manual business processes. Let us take advantage of this on your behalf! We’ll work with you to automate various processes and potentially save you thousands.

Communication and Collaboration
We make sure your technology remains up-to-date and fit-for-purpose. The opportunities for communication and collaboration amongst your colleagues, regardless of location, are endless. Let us help you realise those opportunities!

Mobility
As we have learned during recent times, modern technology allows us to work from anywhere, without compromising on productivity or security. The Lanter Technologies team can help you establish the best possible working environment for your business. The goal is to provide the most appropriate level of flexibility to you and your people.

Managed IT Services

Your complete Managed IT Services Provider in Sydney

Through technical knowhow and excellence in service, we provide IT solutions to Sydney businesses that are designed to prime their networks for competitive advantage.

We’ll develop a thorough understanding of your business before suggesting the most appropriate and relevant solutions. This will help us ensure you properly leverage the ever-improving IT offerings continually emerging around the world.

Looking for ‘Business IT Support Sydney’?
Look no further than Lanter Technologies.

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Managed IT Services to Take Care of your Business

Our Managed Services in Sydney Include:

  • Desktop support
  • Internet support
  • Microsoft 365 support
  • Security issues
  • Server support (Windows and Linux)
  • Networking (setup and support)
  • Remote working support
  • New desktop and laptop setup
  • Sharepoint and OneDrive migration and support
  • Supply of hardware and software
  • Setup of software and supply of licences
  • Migration from current IT provider
  • New user setups
  • Cyber security reviews
  • IT network reviews
  • Microsoft Azure migration and support
  • WiFi audits and support
  • Phone system migration
  • Project management
  • Account management

Contact Lanter Technologies Today

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Frequently Asked Questions

Hidden First Field
What kind of IT support do you offer?

The basic answer is, anything you need! From ongoing support to the management of specific projects, our tried and tested strategies will ensure your technology operates seamlessly. Our IT support will allow you to focus on running and growing your business, and delivering value to the people who truly matter … your customers.

What are managed IT services?

Managed services’ refers to unlimited access to quality IT support solutions across the entire spectrum of business needs. As an expert extension to your team, we’ll continually work to identify opportunities to improve your network. This support will mitigate the costly downtime associated with unexpected technical problems.

Can you help with one-off projects?

Absolutely! We work with many clients in an ongoing capacity to manage all of their IT requirements. However, we’re equally as passionate about advising on and implementing one-off projects. The results will prime your IT infrastructure to help drive the success of your business.

Can you help with IT security?

IT security is one of the fundamental and most crucial elements of our managed services offering. Your business needs every precaution in place to protect it from any kind of cyber security threat. Fortunately, we know IT network security inside and out. We’re happy to work with you to help make vital decisions that will keep your business safe.

Hidden First Field
We need some new desktops or laptops – can you help with this?

Yes! IT support depends on our ability to suggest and source the most appropriate and effective technology hardware. We’ll also oversee the transition from your old devices. We literally do this hundreds of times each year! Over time we have tweaked our processes for the seamless installation and adoption of your new devices.

Do you help with the internet?

When it comes to the type of internet connection a business needs, there are various options. NBN, high speed fibre, and even 4G each have their own distinct advantages. Through learning about the needs and goals of your business, we can help you identify the best option for you.

Can you help with IT strategy, governance or high level planning?

Absolutely. Our team will ensure your IT strategy aligns with your business needs and is designed to set you up for success. We can also work with you to ensure all technology compliance, governance and policy requirements are met, to the letter.

 

Speak with us today about your unique business requirements

Our unique managed IT service model creates operational efficiencies within your business. This will allow you to generate more revenue and deliver extra value to your clients.

For the most dependable managed IT services in Sydney, speak to Lanter Technologies. We’ll discuss your challenges and goals, before developing solutions that perfectly align with your business objectives.

Address

Level 7 / 28 Clarke St,
Crows Nest NSW 2065