80+ Employees
Sydney, Australia
Real Estate
Managed Services
Managed Cyber Security
Responsive Service
Ready For Growth
In Summary: As Cunninghams Real Estate continued to grow across Sydney’s Northern Beaches, the business felt it had outgrown its IT partner while its internal team was spending too much time managing day-to-day IT issues and cyber security concerns. By partnering with Lanter Technologies, Cunninghams gained deeper managed IT capability, stronger cyber security controls, and a structured approach to technology planning, creating a more confident, resilient and scalable IT environment that supports a mobile workforce and frees senior staff to focus on their core roles.
The Results: Cunninghams now has faster access to IT support, stronger cyber security foundations, and a more structured technology roadmap across its three offices. The successful Dee Why office fit-out has become a practical model for future workplace improvements, combining reliable infrastructure with a cleaner, more professional look and user experience. Most importantly, internal leaders have regained valuable time and confidence, knowing Lanter is managing the day-to-day IT load and planning with them.
About Cunninghams
Cunninghams is one of the most trusted and respected real estate agencies on the Northern Beaches of Sydney. With a team of 80 operating out of three offices, and a business that continues to grow, Cunninghams relies on secure, responsive IT to support a mobile workforce and handle confidential transactions.
The Challenge
As Cunninghams grew, its technology needs became more complex. The business had been supported by a small local IT provider, with a senior Cunninghams executive having to step in to manage many day-to-day issues such as printer problems, permissions, hardware upgrades and support follow-up. This created a growing operational burden and took time away from higher-value work. At the same time, Cunninghams needed a more proactive approach to cyber security, risk management, staff training and forward planning to support its expanding team, new office and mobile workforce.
“Previously, I was heavily involved in overseeing our IT infrastructure and managing and resolving day-to-day IT issues across the business. Since partnering with Lanter, I’ve been able to trust their team to take ownership of this, allowing me to shift my attention from reactive IT management to higher-value strategic work and business projects. Just as importantly, their expertise gives me confidence that our IT environment and cyber security are in safe hands.”
The Solution
Cunninghams selected Lanter Technologies because it needed an IT partner with greater depth, faster response capability and a more complete managed IT and cyber security solution. Lanter reviewed and strengthened cyber security policies, introduced a more robust security framework and established regular cyber security awareness training for the team. Lanter also provided direct access to a responsive 24×7 service desk, supported technology training to improve productivity, and delivered the IT requirements for the new Dee Why office, including internet, firewall, network, Wi-Fi, computers and meeting room conferencing. As Kelly Blake, Head of Operations, noted: “Previously, I was heavily involved in overseeing our IT infrastructure and managing and resolving day-to-day IT issues across the business. Since partnering with Lanter, I’ve been able to trust their team to take ownership of this, allowing me to shift my attention from reactive IT management to higher-value strategic work and business projects. Just as importantly, their expertise gives me confidence that our IT environment and cyber security are in safe hands.“
The Results
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